Resident Regeneration Surgery

Getting to grips with digital inclusions

More and more government services and household tasks have switched to online so digital inclusion has become a major issue, particularly on Dollis Valley.

Hope Corner Community Centre (located on Mays Lane) is working with local agencies to try and address some of the problems that have been identified.

• Hope Corner have secured through the Mayor’s IT Fund, tablets and laptops that can be used by residents on a lending library basis. These will be available at the centre on request, in person. Lending times will be initially for one week.
• Via the London Borough of Barnet’s digital inclusion team, Hope Corner has also procured refurbished laptops. These can be issued to residents long-term depending on need.
• Computer classes and support sessions are being planned at the centre in the New Year.
  
  

Some issues are more fundamental though and we have received feedback from some residents about their poor digital experience. This has led us to suspect that many residents on the estate have no or quite poor network connectivity.

In order to present solid evidence to the local authority and other agencies, Hope Corner would be very grateful if residents filled in the following questionnaire.